Your Customer Advocate
More Than A Delivery Driver
You want your staff focused on your patients, not manage linen. That's why we offer fully-managed linen program solutions to free up your staff from linen inventory headaches.
When you partner with ImageFIRST, you won’t worry about inconsistent linen availability or the quality of your supplies. Your single point of contact, known as your Customer Advocate, supports all your facility’s linen inventory needs.
Your Customer Advocate takes the logistics of managing your healthcare linens off your plate so you are able to put your time and energy where it’s needed most: with your patients.
Your ImageFIRST Customer Advocate:
- Ensures on-time and accurate linen deliveries
- Helps streamline your linen inventory management
- Gives you real-time inventory control for transparency and cost-control
- Provides you direct access via their cellphone number or the Instant Service App
- Delivers Same-Day Linen Rescue for those unexpected busy days
- Enlists a Service Manager to conduct a Quarterly Needs Assessments
Your Customer Advocate provides you with his or her cell phone number for direct access, and responds within 24 hours to your facility's needs. Additionally, the ImageFIRST Instant Service App gives you a list and phone numbers of your entire ImageFIRST service team, allowing you to connect with any team member in just a few taps.
Free up your staff today: